Terms of service
# Terms of Service
### Overview
This website is operated by Massevia. Throughout the site, the terms "we", "us" and "our" refer to Massevia. Massevia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").
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### Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
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### Section 2 - Personal Care & Wellness Disclaimer
* **General Wellness Use:** The electric massagers and personal care products sold on Massevia are intended strictly for general relaxation, comfort, and personal care purposes.
* **Not Medical Devices:** Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
* **Medical Consultation:** If you are pregnant, have a pacemaker, suffer from cardiovascular conditions, or have any pre-existing health concerns, please consult a qualified healthcare professional before using any electrical wellness devices.
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### Section 3 - Products & Service Modifications
* **Product Availability:** Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.
* **Price Changes:** Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without prior notice.
* **Display Accuracy:** We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be completely accurate.
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### Section 4 - Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, including your email address, shipping address, and payment details.
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### Section 5 - Shipping & Delivery
Orders are processed and dispatched through our logistics partners. Estimated delivery times (typically 5 to 15 business days) are projections and not guaranteed delivery dates. Massevia is not liable for shipping delays caused by customs processing, carrier issues, or incorrect address information provided by the customer.
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### Section 6 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
* For any unlawful purpose or to solicit others to perform unlawful acts.
* To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
* To submit false or misleading information or transmit malicious code/viruses.
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### Section 7 - Limitation of Liability
In no case shall Massevia, our directors, officers, employees, affiliates, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products or services.
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### Section 8 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable laws.
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### Section 9 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.
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### Section 10 - Contact Information
Questions about the Terms of Service should be sent to us at:
* **Store Name:** Massevia
* **Email:** massevia.store@gmail.com